23-25 OCT 2024 | SEVILLE-FIBES

Beyond Checkout: Strategies for Engaging with Guests Post-Stay

Thu 24 Oct | 12:15 - 13:00

Explore innovative techniques and technologies for post-stay engagement with guests, including personalized follow-up emails, social media interactions, and loyalty program incentives, to foster ongoing relationships and encourage repeat bookings.

 

Speakers
Alvaro Arroyal Cantera

Alvaro Arroyal Cantera

Specialist in Digitization of Hotel Processes

UxHoteles

Sergio Moreno Gil

Sergio Moreno Gil

Director Emoturlab and TIDES

University Las Palmas Gran Canaria

Mmoloki Pitse

Mmoloki Pitse

Founder & Director of Story

The Portal