2-4 NOV 2022
SEVILLE-FIBES

Transforming a Department to Distribute: Product, PR, Communications, Marketing and Customer Operations. Stay Human Using Tech

  • 11/11/2021
  • 16:45 - 17:30
  • Auditorium EY
  • Comparte esta sesión:

How to profitably deliver services to customers has become a defining challenge for businesses today. There are a number of reasons for this. One is because customers don’t just expect more, the expectations themselves also change quickly, radically shifting profits. The other is that executives face an increasingly complex landscape of technologies, methodologies, and both regulatory and compliance pressures to ensure that new processes are standardized and traceable.

Speakers

Carlos Sentís

Carlos Sentís

CEO

World Impact Alliance

Amit Sharma

Amit Sharma

VP Contracting & Product Development / Expert Roster UNWTO

Abercrombie & Kent

Moderated by:

Eva Ballarin

Eva Ballarin

Directora Hospitality 4.0 Congress - HIP

Tourism & Hospitality Expert - K54PROJECTS