All Speakers Speaker Rika Jean-Francois Position: Commissioner Company: ITB Corporate Social Responsibility Rika holds a Master Degree in Social Anthropology+Iranian Studies, her expertise is on ethnic identities, responsible & sustainable development, Human Rights & diversity. She was a tour guide before she travelled as researcher to Iran, Malawi, Haiti. Rika joined Messe Berlin in 2004, built up ITB’s Corporate Social Responsibility, spearheads ITB’s LGBTQ travel segment, overviews India+ITB’s Host Countries. She was board member of The Code, PATA, IGLTA; currently of the IGLTA Foundation+GSTC. Sessions Thu 19 Oct 13:30 - 14:15 AUDITORIUM A WORLD FOR TRAVEL AWFT PassPlatinum Pass The human impact and how is the travel industry workforce structured, developed and reinvigorated? Thu 19 Oct 16:30 - 17:15 AUDITORIUM IRYO Gold PassPlatinum Pass Diversity and Inclusion in Tourism: Challenges & Opportunities