Mrs. Kaci joined Phocuswright in 2010 and heads business development for Europe. Florence spreads knowledge of Phocuswright’s research, events and PhocusWire news products and services, and creates strategic partnerships throughout EMEA. She also speaks regularly at industry events presenting the latest Phocuswright research and discussing how distribution trends are changing the way consumers search, shop, buy and share travel. . Florence holds an M.B.A. in tourism. Florence is based in France