I can't start the registration process
Once you have entered the registration page for TIS visitors, you have to select your Pass Type and how many visitors you are going to register.
Then, you can start the process by clicking the “Next Step” button.
I have a discoount code, how do I register?
Tourism Innovation Summit is a professional event. Our supporters can offer exclusive discounts to their associate members. If you have a discount code, you have to go to the registration page for TIS visitors. There you will find an input box to type your code. By clicking the button “Apply Discount” you will see how some type of pass is coloured in blue. This is the one you can choose as your type pass.
How do I know that I am correctly registered?
Once you have finished the registration process, you will see a Confirmation Message on your screen. In a few minutes, you will receive an email from TIS which is linked to your PDF pass.
If you don’t get our email, please, check your spam or junk email. After receiving the confirmation email, please add us to your contact list, so you will receive important communications about your visit to Tourism Innovation Summit.
I need an invoice
Your invoice will be generated automatically after finishing the purchasing process. You can download it from the email you will receive after confirming the payment.
If you don’t get our email, please, check your spam or junk email. After receiving the confirmation email, please add us to your contact list, so you will receive important communications about your visit to Tourism Innovation Summit.
The registration page doesn't load
Some companies have networks that block access to Tourism Innovation Summit platform. Please, try to visit the registration page for TIS visitors through another browser or using your mobile device.
If the problem persists, please, contact us at [email protected] or try it after a while.
Other issues about the registration process
If you have another kind of problems related to the visitors’ register for TIS, please contact us at [email protected]
Try to get us all the details about the problems you are experiencing. Any additional information will help us to solve it (for example, which browser are you using, what error message have you received or even some screenshots).
I have already registered, what do I need to access the event?
You will receive a link to download your final pass in PDF format by email. You must print this pass in colour. At your arrival at TIS, we will provide you with a lanyard and a pass holder so that you can carry your badge visible during your visit. Please, remember that exhibitors may ask you to scan your pass with contactless technology to save your interest in their services and solutions.
I have registered as press but I haven't received my pass
Once you finish the press registration process, you will receive an e-mail informing you that your registration is pending validation. This is because we have to check that everyone registering as press do actually work in Media or in communications. Once the registration is validated, you will receive a second e-mail with your pass.
Notice that the validation process may take a few days or weeks, depending on the proximity of the event. In the previous days of the celebration of the event, the validation process may take a few hours; but a couple of months before the event, the validation may take some weeks to be done.
I have a Bronze Pass. How do I access to the streaming platform?
If you have bought a Bronze Pass to watch TIS conferences on our video-on-demand platform, you will receive an e-mail once you have finished the registration process. In that e-mail, you will find a personalized user and password and a link to our TIS Video-On-Demand Platform. You only have to log in and you will watch all the conferences of our Tourism Innovation Global Summit from home.
Where can I find the exhibitors list?
TIS2023 exhibitors list will be at your disposal from our web and mobile APP a few weeks before the event starts.
What services does the venue offer during TIS celebration?
All TIS visitors, exhibitors and speakers have a free cloakroom service.
TIS offers you a mobile app. There you will find the exhibitors list, all the congress program, speakers list and all the information about the event.
What hygiene, safety and prevention measures are applied related to COVID19?
Nebext, as TIS organizer, and in collaboration with FIBES, we have designed a protocol of safety and hygiene measures that provides everyone with a safe environment to discover the latest innovations and tech solutions for the tourism industry.