The current open interpretation of what sustainability represents for the future of the hospitality industry threatens its success now more than ever.

A hospitality ecosystem that wants to win back the trust of its digital customers first understands that the ideal customer no longer exists and relieves them from sustainability overwhelm with personality-based marketing strategies.

Tourism and Hospitality Keynote Speaker Dolores Semeraro shares her signature methodology that has helped hundreds of hospitality and tourism operators to recover their business from the pandemic and successfully position themselves for the future of the travel industry.