In the post-pandemic environment, it is hard to predict what the hospitality industry may look like in 2030 or 2040.  Regardless of what challenges lie ahead, we know that technological innovation will play a critical role in shaping the industry.  But in today’s volatile, uncertain, complex and ambiguous operating environment, where anything can happen, how can the hospitality industry stay ahead of the evolving technology curve, as well as all the rapidly changing consumer demands?  In this keynote, you’ll hear expert insights on this question and more from Tim Hentschel, Co-founder & CEO of HotelPlanner, a 20-year industry veteran. Hentschel will share his unique perspective about the future of hospitality and what leaders can do now to prepare for the unchartered waters ahead.