All Speakers Speaker Ignacio Gafo Position: Head of Programme Company: HSLU / UNWTO Ignacio Gafo is the Head of the bachelor in Sustainable Tourism from UNWTO and HSLU. He is a senior global executive with more than 20 years of experience in the Technology Industry and Professional Services. Ignacio is a customer and results-oriented executive that has defined and implemented successful marketing and digital channel strategies in Europe, Latin America and US. Ignacio is an expert in B2B Marketing Strategy, Customer Management and Change Management. Sessions Wed 18 Oct 16:45 - 17:30 MAIN AUDITORIUM ACCENTURE Gold PassPlatinum Pass ¿Existe una verdadera escasez de talento? Thu 19 Oct 13:15 - 14:00 MAIN AUDITORIUM ACCENTURE Gold PassPlatinum Pass El Humanismo Digital en la Transformación de la Experiencia Turística