David Vidal has been Director of Customer Success Management Southern Europe at Amadeus since January 2023.
In this role, he leads the company’s commercial strategy for product adoption and business development in Southern Europe in the markets of Spain, Portugal, Italy, Israel and Greece, and is responsible for customer relationships and development, including offline and online travel agencies, tour operators, consolidators and other travel brokers.
Vidal’s responsibilities include ensuring customer satisfaction, increasing the adoption of Amadeus solutions and driving the implementation of a new generation of distribution platforms for business and leisure travel agencies in the Southern Europe region.
With more than 15 years of experience in the company, David Vidal’s career is closely linked to the distribution sector in the travel industry. Vidal has developed his professional career in companies such as Air Europa, Mapfre, Vivatours and Barceló.