Back to agenda How can travel brands use experiences to inspire and increase customer satisfaction, engagement, and loyalty? Wed 18 Oct | 16:00 - 16:45 MAIN AUDITORIUM ACCENTURE Gold Pass Platinum Pass Travel brands can offer customers an easy way to plan their trip in one place. By giving them the ability to easily communicate and share their ideas with friends & family during the planning process. From choosing a destination, a flight, a hotel, to what activities to do. Travelers will be able to find the best option for their needs and preferences and can book their activities easily with the providers. This will make the planning process easier while increasing customer satisfaction, loyalty, and commitment to travel brands. It is truly a game-changer in the world of travel planning! Speakers Iñigo Valenzuela Cossío CEO & Founder Smartvel Nicolás Martiquet Director of Amadeus Discover Amadeus Moderators Romina Zace Master of Ceremonies