23-25 OCT 2024
SEVILLE-FIBES

How key megatrends are reshaping the customer experience

  • 19/10/2023
  • 10:30 - 11:30
  • MAIN AUDITORIUM ACCENTURE
  • Gold Pass
  • Platinum Pass
  • An insightful discussion dissecting the fusion of megatrends, which will encompass the evolving dynamics of traveler engagement through innovative technologies, the power of personalization to enhance customer loyalty, the integration of sustainability as a driving force, and the seamless fusion of cutting-edge technologies to create transformative experiences. Find out how they collectively redefine the way travelers interact with destinations, accommodations, and services.

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An insightful discussion dissecting the fusion of megatrends, which will encompass the evolving dynamics of traveler engagement through innovative technologies, the power of personalization to enhance customer loyalty, the integration of sustainability as a driving force, and the seamless fusion of cutting-edge technologies to create transformative experiences. Find out how they collectively redefine the way travelers interact with destinations, accommodations, and services.

Speakers

Rodolfo Moreira Martins

Rodolfo Moreira Martins

Head of Customer Experience

Vueling Airlines

Emily Weiss

Emily Weiss

Senior Managing Director, Global Industry Lead Travel

Accenture

María Zarraluqui

María Zarraluqui

VP Global Development

Meliá Hotels International Group

Moderated by:

Verónica González

Verónica González

Head of Business Development

Amadeus IT Group