All Speakers Speaker Markus Mueller Position: Managing Director Company: GauVendi With 25+ years leading diverse organizations across continents in the tourism sector, I’m the co-founder of GauVendi. My journey includes an MBA with Distinction from Warwick Business School. I’ve orchestrated global teams, managed brand relaunches, and optimized customer experiences. Proficient in navigating multi-million EURO budgets and intricate stakeholder dynamics, I excel in startups and turnarounds. My passions encompass multi-unit hotel leadership, strategic analysis, and crafting exceptional customer experiences. Sessions Wed 18 Oct 11:30 - 12:15 AUDITORIUM WHY TENERIFE Gold PassPlatinum Pass Hyper-personalization: a step beyond customization