All Speakers Speaker Saverio Francesco Bertolucci Position: Commercial Assistant Company: VDB Luxury Properties Quadrilingual Academic author, Administrative Assistant Manager and postgraduate in Sustainable Tourism Development fond in destination management, experience economy and customer care with previous experience in the hotellerie + food & beverage sectors. Currently working in the real estate hospitality segment Sessions Wed 18 Oct 11:30 - 12:15 AUDITORIUM WHY TENERIFE Gold PassPlatinum Pass Hyper-personalization: a step beyond customization