Innovations and Trends in the Tourism Industry In this session, we will explore the latest innovations and trends in the tourism industry. Key highlights include the shift towards personalized and sustainable travel experiences, the integration of AI-powered... 21/10/2024
Digitalización de procesos gastronómicos como herramienta de mejora de rentabilidad y control en la gestión hotelera en la coyuntura actual La gastronomía está cada vez más presente en el sector de la hotelería y las tendencias nos anuncian que irá en aumento. La gastronomía es un sector en el que... 21/10/2024
Driving sustainable change in Travel & Tourism: A collective effort Success in Sustainability will come with our collective effort in the travel & tourism industry, aligning on our priorities and scaling best practices. This session explores how industry stakeholders collaborate... 21/10/2024
Transformative Partnerships: Shaping the Future of Innovation and Resilience in Global Tourism In a rapidly evolving travel landscape, strategic partnerships are the key to driving innovation, fostering sustainability, and building resilience. This session brings together leaders from consulting, global tourism, digital travel... 21/10/2024
Proyectos de Digitalización de Destinos: Estrategias para un futuro En una mesa moderada por Diego Lopez Román, Director de Marketing de Telefónica, dos Diputaciones Provinciales nos trasladan grandes proyectos de digitalización del turismo que han realizado en los últimos... 21/10/2024
Leading the Charge: Advancing Sustainable Tourism Practices Highlighting the pivotal role of industry leaders in championing sustainable tourism practices, examining best-in-class examples and strategies for integrating environmental, social, and economic sustainability into business operations and destination management. 21/10/2024
Reinventing Travel: How AI and Big Data are Shaping the Future of Personalized Tourism Join this roundtable to discover how leading destinations are transforming the way we travel through generative AI and Big Data. Learn from experts who are revolutionizing the tourism industry, personalizing... 21/10/2024
Innovative Models for Sustainable Tourist Destinations Explore cutting-edge strategies and models for creating sustainable tourist destinations. This session will delve into innovative approaches that balance tourism growth with environmental stewardship, social responsibility, and economic viability. Join... 21/10/2024
Data-Driven Insights: Harnessing Analytics and Reporting Tools for Strategic Decision-Making Discuss the role of analytics and reporting tools in booking software, providing hotels, OTAs, and tour operators with valuable data insights and performance metrics, enabling them to make informed decisions,... 21/10/2024
Plataforma PID y su impacto en Destinos La Plataforma Inteligente de Destinos (PID), impulsada por Segittur, está en plena fase de desarrollo a la vez que están en proceso de adjudicación 96M €, por parte de la... 21/10/2024
Innovación y digitalización Hotelera Aplicada. Caso Real: Proyecto ‘Excellence’ Innovación Digital Hotelera. Proyecto Excellence¿Cómo enfocar a todo el hotel en la mejora de la satisfacción mediante innovación aplicada?El proyecto Excellence automatiza el control de los factores que influyen en... 21/10/2024
Digital Transformation in Destination Management: Innovations and Best Practices Showcase how destinations are leveraging technology to enhance visitor experiences, manage tourist flows, and promote sustainable tourism practices, highlighting case studies and success stories of digital transformation initiatives. 21/10/2024
AI: Strategic and Operational Management and Marketing This session will explore the transformative impact of AI on management and marketing within the tourism sector. Industry leaders and AI experts will discuss how AI-driven tools and technologies can... 21/10/2024
Top Tech Hospitality Investment: Challenges and Trends Explained In the evolving hospitality industry, understanding tech investment trends is crucial. Amadeus’ Travel Technology Investment Trends 2024 survey provides insights from global hospitality leaders. This presentation will reveal key findings... 21/10/2024
CX Leadership: Strategies for Inspiring Customer-Centric Cultures in Tourism Organizations This session focuses on leadership strategies in tourism, emphasizing the importance of fostering customer-centric cultures. Through case studies and discussions, CEOs will explore effective practices for aligning teams with CX... 21/10/2024
Innovation in agreement models between hotel owner and operator Explore the latest trends and innovative practices in crafting agreement models between hotel owners and operators. This session will delve into flexible contract structures, performance-based partnerships, and collaborative strategies that... 21/10/2024
Innovating Mediterranean Tourism: Sustainable Strategies for Growth Explore the future of Mediterranean tourism through the lens of innovation and sustainability. This session will bring together experts to discuss cutting-edge strategies and technologies that are transforming the Mediterranean... 21/10/2024
The power of data and AI to define the future of Tourism In this session, we will explore the impact of Artificial Intelligence on the tourism sector and analyze the European Union regulations related to its use. Additionally, we will discuss the... 21/10/2024
Regenerative Tourism: Shaping the Future of Sustainable Travel CEOs will discuss innovative approaches to regenerative tourism, including regenerative agriculture, community-based conservation projects, and regenerative travel experiences that contribute to biodiversity conservation, cultural preservation, and economic empowerment in destination... 21/10/2024
Ciberseguridad: Principales Desafíos Recorrido por los retos de la industria del turismo en material de Ciberseguridad. 21/10/2024
Reinventing Mass Tourism: Strategic Solutions for a Sustainable Future As mass tourism faces increasing scrutiny for its environmental and social impacts, the need for strategic solutions has never been more urgent. This session will explore innovative approaches to transform... 21/10/2024
Tour of Tomorrow: Smart Mobility for Green Getaways The session focuses on how technology and innovation are creating more sustainable and connected mobility infrastructures. Featuring Ambassadors of CIVINET Iberia from both Spain and Portugal, this panel will delve... 21/10/2024
Measuring Impact: Metrics and KPIs for Evaluating Sustainable Tourism Initiatives Examining key performance indicators (KPIs) and metrics for assessing the impact of sustainable tourism initiatives, from carbon footprint reduction to community engagement, to inform strategic decision-making, demonstrate accountability, and drive... 21/10/2024
Estrategias Mobile-First: Aprovechar la integración de las tecnologías móviles para mejorar la participación de los huéspedes Examine la integración de las tecnologías móviles en la hostelería, incluidas las aplicaciones móviles, los pagos móviles y los registros móviles, para ofrecer experiencias personalizadas, agilizar las operaciones y fomentar... 21/10/2024
Nuevos formatos de comunicación turística para marcas y destinos: redes sociales, podcast e influencers Se explorará cómo redes sociales, podcasts y colaboraciones con influencers están transformando la promoción de destinos y marcas, destacando estrategias innovadoras para atraer a los viajeros en un entorno digital. 21/10/2024
Innovacion Digital y Sostenibilidad: Nuevas Herramientas Para la Gestión y Evaluación del Turismo En esta mesa redonda, los miembros del Instituto Andaluz de Investigación e Innovación en Turismo (IATUR) discutirán la transformación tecnológica del sector y su impacto en la sostenibilidad, la gestión... 21/10/2024
AI to Z: Utopian and Dystopian Futures in Smart Destination Planning This panel discussion will explore the dual nature of AI in the context of smart destination planning, presenting both utopian and dystopian perspectives. The session aims to provide a balanced... 21/10/2024
Paris Olympics 2024 Legacy: Reinventing Large Events Organization and Infrastructures Management The Paris 2024 Olympics left a lasting legacy, not only in sports but also in how large events are organized and managed. This session will examine the innovative and collaborative... 21/10/2024
Harnessing AI and Big Data for Sustainable Tourism Strategies Explore how AI and big data analytics are driving sustainability initiatives in hospitality, from predictive modeling for resource management to data-driven decision-making, showcasing innovative approaches to sustainability powered by technology. 21/10/2024
Awards Sergestur Esta prestigiosa ceremonia de premios reconoce a las 40 empresas tecnológicas más destacadas del sector turístico en España, seleccionadas por SERGESTUR. Estas empresas han sido elegidas por sus innovaciones disruptivas,... 21/10/2024
Hospitalidad Eco-Amigable: Integrando Tecnología Verde en los Alojamientos Explora las últimas tecnologías ecológicas y prácticas sostenibles adoptadas por los alojamientos, que incluyen sistemas de eficiencia energética, fuentes de energía renovable y soluciones para la reducción de residuos, con... 21/10/2024
Collaboration and Technology: Keys to Accessible Tourism Accessible tourism is the solution to open tourist resources and leisure activities for the widest range of people, no matter the age or ability. Its implementation requires the application of... 21/10/2024
Will Europe become the Travel Tech Leader? Explore the transformative impact of travel on Europe’s economy and delve into the disparity between its vast market size and the historically low tech funding over the past 15 years.... 21/10/2024
Why we travel Why We Travel: Exploring the Motivations Behind Tourism – This session delves into the core reasons people travel, from cultural curiosity and adventure to relaxation and personal growth. Discover how... 21/10/2024
Beyond Traditional Stays: Exploring Innovative Accommodation Concepts for Sustainable Tourism Discussion on emerging trends in sustainable accommodation concepts, such as eco-lodges, treehouses, and glamping sites, highlighting their unique design features, low-impact construction methods, and immersive nature-based experiences. 21/10/2024
Diversity and Inclusion in Tourism: Building a More Representative Workforce This session delves into the importance of diversity and inclusion initiatives within the tourism industry and explores strategies for building a workforce that reflects the diversity of global travelers, the... 21/10/2024
The Andalusian Crush Quest, una campaña exitosa e innovadora La Junta de Andalucía Redefine la Publicidad Digital en Twitch. Descubre cómo la Junta de Andalucía está revolucionando la publicidad digital a través de un videojuego que recrea una Andalucía... 21/10/2024
Personalized Tourism: AI and Big Data Driving Tailored Experiences Dive into how AI and big data are revolutionizing personalized tourism experiences, from targeted marketing campaigns to customized itineraries, leveraging data-driven insights to meet the unique preferences and needs of... 21/10/2024
Smart Tourism Solutions: How European Cities Are Leading the Way European cities are pioneering smart tourism solutions that not only enhance the visitor experience but also preserve and promote their rich cultural heritage. This session will explore how cutting-edge technologies... 21/10/2024
Personalized Guest Services in the Digital Age This session explores the innovative use of technology to enhance guest services and create personalized experiences in hotels. Participants will discover how technology can revolutionize the traditional services by offering... 21/10/2024
The Role of Government Policies in Promoting Tourism Development and Global Opportunities Analyzing the influence of government policies and regulations on tourism development and growth, from infrastructure investment to visa facilitation, and discussing collaborative approaches between public and private sectors to create... 21/10/2024
Top Management of the tourism sector in the media This session will present the findings from a study conducted by Atrevia & Women Leading Tourism, examining the role of women in leadership positions within the tourism sector as portrayed... 21/10/2024
Más allá del checkout: Estrategias para interactuar con los huéspedes tras su estancia Explora técnicas y tecnologías innovadoras para la interacción post-estancia con los huéspedes, que incluyen correos electrónicos de seguimiento personalizados, interacciones en redes sociales y incentivos de programas de fidelización, con... 21/10/2024
Embracing Circular Economy in Tourism: Principles and Practices In this session, we will delve into the principles and applications of the circular economy within the tourism sector. We will examine how sustainable practices can be integrated into tourism... 21/10/2024
Allied organisations for Innovation with Purpose Join us for an enlightening session on the Innovation Ecosystem within the hotel industry, where we explore how allied companies organisations can work together towards a common purpose. This session... 21/10/2024
Understanding Travel Agent Preferences and Behaviors A recent Amadeus survey highlighted the importance of GDS usage, which continues to outpace other reservation channels. It reveals travel agent preferences like the significance of hotel description details, the... 21/10/2024
All great journeys start with a map: Guiding Travelers through Inspiration, Engagement, and Conversion In today’s digital age, maps have transcended their traditional role as mere navigational tools to become essential digital assets in the travel industry. By inspiring travelers, capturing their interest, and... 21/10/2024
Discover Beijing This session will offer valuable insights into travel policies for China, including visa-free entry options for Beijing. Additionally, three distinctive tourist routes in Beijing will be introduced, each showcasing unique... 21/10/2024
Dynamic Pricing Strategies: Leveraging Intelligent Booking Software for Revenue Optimization on Global Markets Learn about dynamic pricing strategies powered by intelligent booking software, including rate optimization algorithms and demand forecasting tools, that enable hotels and OTAs to adjust prices dynamically based on market... 21/10/2024
Crafting a Human-Centered Tourist Experience: A Hands-On Workshop In a world of evolving tourist destinations, the need for innovative, responsible, and human-centered solutions has never been greater. Join fellow professionals in travel, hospitality, and tourism for an immersive... 21/10/2024
Bienvenida a los destinos y apertura institucional Bienvenida a los 56 destinos andaluces por la PID y apertura institucional 21/10/2024
Transforming Transfers: The Impact of Technology on the Transport Segment This session will explore the significant technological advancements in the transfer industry over the past two years. Learn about the benefits of real-time availability and confirmation, vehicle categorization, driver geolocation,... 21/10/2024
Tourism and Ethics, considerations in the use of new technologies We know that tourism is one of the fastest growing industries in the world and plays an important role in the economic development of many countries. But at the same... 21/10/2024
Presentación del estudio del impacto económico del turismo en la ciudad de Sevilla Sevilla, en colaboración con la US, trabaja desde 2022 en una propuesta metodológica avanzada para analizar el impacto económico del turismo en destinos turísticos inteligentes. Esta metodología se centra en... 21/10/2024
The future of guest experience with AI and emerging techs We will discuss with several hoteliers about the future of guest experience in hospitality powered by new technologies like artificial intelligence, spatial computing, robotics, IoT, mixed reality and the new... 21/10/2024
El impacto Políticas Públicas de Turismo Digital Una mesa de debate con lideres de Destinos que son ejemplos de buenas prácticas del Turismo Inteligente 21/10/2024
Social Impact Tourism: Leveraging Travel for Positive Community Development Examining the potential of social impact tourism to drive positive change and community development, showcasing successful projects and partnerships that empower local communities, preserve cultural heritage, and foster inclusive growth. 21/10/2024
Driving Efficiency: Exploring Cost-Optimization Technologies in Tourism Operations Dive into innovative cost-optimization technologies such as automation, cloud computing, and data analytics, showcasing how hotels, OTAs, and tour operators can streamline processes, reduce overheads, and improve profitability in the... 21/10/2024
Adapting to Change: Business Travel Trends to Watch in 2024 In 2024, business travel will undergo significant changes. Key trends include a focus on sustainability, blending business and leisure travel (bleisure), integrating advanced technology for smoother experiences, prioritizing safety and... 21/10/2024
The state of customer satisfaction in Air Travel Findings from our analysis of 15,000+ airline reviews reveals what bothers travelers the most in the post-pandemic travel era. Through this analysis, we also identified the leading causes of dissatisfaction... 21/10/2024
Políticas Públicas Turísticas. SIT y el Caso de éxito Baleares: estrategia del dato y su aplicación en la gestión de apartamentos turísticos Se abordará en la Mesa cómo se aborda el desarrollo de Políticas Públicas a través de algunas herramientas tecnológicas y su analítica de datos. Se describirá el Sistema de Información... 21/10/2024
Maximizing Revenue: Optimizing Performance with Advanced Revenue Management Systems Explore revenue management systems and pricing strategies tailored for hotels, OTAs, and tour operators, leveraging data analytics, demand forecasting, and dynamic pricing algorithms to maximize revenue and profitability in a... 21/10/2024
The impact of climate change on tourism Climate change is reshaping the global tourism landscape, affecting destinations, travel patterns, and the industry’s sustainability. This session will explore the far-reaching consequences of climate change on tourism, and their... 21/10/2024
Adapting to Changing Preferences: Using AI and Big Data to Anticipate Trends Discuss how AI and big data analytics help tourism businesses understand and adapt to changing consumer preferences, from travel behavior patterns to emerging trends, enabling proactive strategies and innovations to... 21/10/2024
El impacto de la PID en los destinos La PIDs tiene como misión acelerar el proceso de digitalización de los destinos turísticos y las empresas turísticas a favor de turistas cada vez más conectados. Las dimensiones física y... 21/10/2024
Building an Engaging Loyalty Program – MeliáRewards This session will explore key milestones as well as the innovative features and benefits that have made MeliáRewards one of the leading loyalty programs in the hospitality industry. We will... 21/10/2024
Hospitality Redefined: Hotels as Ambassadors of Local Living This session delves into how hotels can embrace and promote the “living like a local” trend among travelers. Explore innovative strategies for hotels to connect guests with authentic local experiences,... 21/10/2024
Technology Integration in MICE: Enhancing Event Management and Attendee Experience Explore the role of technology in event management and attendee engagement, from event apps and digital registration systems to interactive presentations and virtual networking platforms, enabling MICE stakeholders to deliver... 21/10/2024
Unleashing Digital Leadership This presentation explores the integration of leadership with generative AI to drive transformative leadership and innovation in dynamic business environments. Through case studies and practical strategies, Vladimir Petrovic demonstrates how... 21/10/2024
European tourism demand in the face of climate change: Asymmetric impacts, demand reallocation, and deseasonalisation strategies Using data from 1315 European regions and considering a tourism-specific climate index and tourism typologies, we examine the potential impact of climate change on tourism demand across Europe under four... 21/10/2024
Accelerating and Scaling: Venture Capital in the Travel Industry Led by seasoned Venture Capital executives, this session delves into the types of innovations that catch investors’ eyes, from AI-driven customer experiences to smart infrastructure solutions. Attendees will learn firsthand... 21/10/2024
Creating Impact: Regenerative Tourism Strategies for Activities and Attractions As the tourism industry evolves, there is a growing emphasis on regenerative tourism, which goes beyond sustainability to actively improve and restore destinations. This session will explore how regenerative tourism... 21/10/2024
El camino hacia la transformación digital en el turismo: visión y retos La digitalización está transformando industrias, pero el sector turístico aún enfrenta grandes desafíos. Esta sesión analizará cómo el turismo puede aprender de otros sectores y diferenciar entre la simple digitalización... 21/10/2024
The Power of Content Automation & GenAI in the Tourism Sector GenAI is having a deep transformative impact on content automation and marketing. Known for its competitiveness, the Tourism Market have in GenAI an ally to achieve their marketing goals. Thanks... 21/10/2024
Green Ways and Intermobility: Harnessing the Backbone of Train Travel for Sustainable Cycle Tourism Development of green transit hubs in urban areas, including multimodal transportation centers, bike-sharing stations, and electric vehicle charging infrastructure, to facilitate sustainable travel within cities and promote urban tourism. 21/10/2024
Diseño Verde: Lograr la Sostenibilidad a través del Diseño Innovador de Edificios y Certificaciones Explora los principios de diseño de edificios sostenibles y los programas de certificación, como LEED y BREEAM, que promueven la eficiencia energética, la conservación del agua y la calidad del... 21/10/2024
Seamless Transfers in Asia: Navigating China, Japan, and Thailand Discover the key strategies for managing transfers in Asia’s top destinations. This session delves into the cultural considerations, service types, and best practices for ensuring smooth and efficient transfers in... 21/10/2024
Redefining Hospitality through Artificial Intelligence In a rapidly evolving world, artificial intelligence (AI) is transforming the hospitality industry. This roundtable discussion will explore how AI is redefining customer experiences, optimizing operations, and providing innovative solutions... 21/10/2024
Addressing the Sustainability Talent Gap: Education and Talent Management for Sustainability The discussion on how companies are tackling the gap they have in talent around Sustainability with a specific focus on how they are reskilling and upskiling their workforce and what... 21/10/2024
Beyond the Moment: Designing Immersive Events with Value, Legacy, and KPIs Immersive events are no longer just about creating memorable moments; they are about delivering lasting value and leaving a legacy. In this session, event designers and strategists will explore how... 21/10/2024
Leveraging AI for Inclusive Engagement with Diverse Communities in Tourism. Discover how AI and emerging technologies can revolutionize engagement strategies within the tourism industry. This session will explore innovative approaches to reaching and connecting with diverse communities, ensuring inclusivity and... 21/10/2024
Journeys by Rail: Sustainable Transportation for Tourism This panel brings together board members from the German, Portuguese, Italian, and Spanish Railway Clusters, part of ERCI, to showcase successful projects that integrate rail with other transport modes. They... 21/10/2024
The Future of Work in Tourism: Adaptation, Automation, and Augmentation Examining the evolving landscape of work in the tourism industry, from digital transformation and automation to the augmentation of human capabilities with technology, and discussing strategies for talent development, reskilling,... 21/10/2024
Sustainable Events: Implementing ESG Practices in the MICE Sector With sustainability now essential, the MICE sector must lead in environmental and social responsibility. This session covers how to integrate Environmental, Social, and Governance (ESG) practices into MICE events, offering... 21/10/2024
Cruise Ships and Sustainable Ports: Navigating the Future of Maritime Tourism Innovations in sustainable transportation within the cruise industry, including shore power, LNG-powered ships, and eco-friendly port facilities, minimize environmental impact and promote responsible tourism practices. 21/10/2024
Innovative Solutions and Digitalization: Elevating Engagement and Sales at Tourist Attractions This session explores how tourist attractions are leveraging innovative solutions and digitalization to enhance visitor engagement and drive sales. From interactive experiences to personalized offerings, learn how attractions are transforming... 21/10/2024
Barriers, Myths and Trips: How To Build The Branding Of Worldwide Destinations and To Attract Luxury Chinese Tourists 21/10/2024
Solving Fragmentation and Driving Smarter Innovation in Travel and Tourism This session addresses the growing challenge of fragmentation in the travel and tourism sector, from disconnected businesses to inconsistent data on visitor behavior. Industry expert Shaon Talukder will explore how... 21/10/2024